PRIVACY NOTICE

Last updated January 20, 2022 Vanessa LLC (“Vanessa Skin Care,” “our,” “us” or “we”) respects your privacy and values the relationship we have with you and provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of information we receive from users of vanessaskincare.com (this “Site”). This Privacy Policy applies to information that you provide to us through this Site and through other interactions with us. This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to consult this policy regularly for any changes. We are committed to protecting your personal information and your right to privacy. If you have any concerns or questions about this privacy notice or our practices regarding your personal information, please contact us at customerservice@vanessaskincare.com

This privacy notice describes how we might use your information if you:

Visit our website at www.vanessaskincare.com or engage with us in other related ways including any sales, marketing, or events.

“Website”, we are referring to any website of ours that references or links to this policy. “Services” we are referring to our Website, and other related services, including any sales, marketing, or events.

If you do not agree with any terms in this privacy notice, please discontinue use of our Services immediately.

What Information Do We Collect?

Overview: We collect the personal information that you provide to us.

The information collected is the personal information you voluntarily provide to us when you register on the Website, express an interest in obtaining information about our products or us and Services, when you participate in activities on the Website or otherwise when you contact us.

We collect this personal information from consumers; from service providers we have engaged to provide services to us or on our behalf; from affiliates.

The personal information we collect may include the following:

Personal information provided by you such as any personal and online identifiers (examples being first and last name, email address, or unique online identifiers; payment information (such as bank account number, credit card number, debit card number, or any other financial information), including information as described in Section 1798.80(e) of the California Civil Code; commercial or transactions information (such as records of products or services purchased, obtained or considered); internet or other electronic network activity information (such as IP address, browsing history, search history, interactions with a website, email, application, or advertisements and as described below); and inferences drawn from the above information about your predicted characteristics and preferences. When you register with us through the Site, join our mailing list, make an inquiry, or make a purchase via the Site, we will ask you for information that can be used to contact or identify you. This information includes, but is not limited to, your name, phone number, email address, and postal address.

If you choose to make a purchase via the Site, our third-party payment processor service providers may also collect billing information such as your payment card number or billing address. We use the information you provide to provide the Service, process your transactions, send communications (including through SMS message) to remind you about items left in your shopping cart, send marketing communications, and administer and respond to your inquiries.

In order to access additional functionality of the Site, you may be required to create an account for your use of the Service (“Account”). You may create an Account directly via the Site. When you create an Account, you will become a “Member” of the Service.

We also collect the other information that you provide as part of account registration and your use of the Service (e.g., without limitation, zip code/postal code, and individual preferences).

If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications. If you do not want us to share your information with third-party service providers or promotional partners, contact us at customerservice@vanessaskincare.com with “Privacy” as the subject line of the email. (See “Changing or Deleting Your Information,” below.) We also may use your information with your consent, or as otherwise disclosed at the time information is collected.

When you visit the Site as a Member or a non-registered user just browsing, Log Data may be collected which may include information such as your computers Internet Protocol (“IP”) address, browser type or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, the information you search for on our Site, access times and dates, and other statistics. We use this information to monitor and analyze the use of the Site and the Service and for the Site’s technical administration, to increase our Site’s functionality and user-friendliness, and to better tailor it to our visitors’ needs. We also use this information to verify that visitors to the Site meet the criteria required to process their requests.

We also use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. You can change your browser options to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Service.

We may also use “pixel tags,” “web beacons,” “clear GIFs” or similar means (individually or collectively “Pixel Tags”) in connection with our Service to collect usage, demographic and geographic location data. A Pixel Tag is an electronic image, often a single pixel that is ordinarily not visible to users and may be associated with cookies on a user’s hard drive. Pixel Tags allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of and to deliver promotional or advertising campaigns including direct mail.

How Do We Use Your Information?

We use the information we receive or collect to facilitate the account creation and login process. To request feedback and to contact you about your use of our Website. To manage user accounts and send administrative information to you. To protect our Services, enforce our terms, conditions, and policies for business purposes and to comply with legal and regulatory requirements. To respond to legal requests and prevent harm. To fulfill and manage your orders and to deliver and facilitate delivery services to the user. To respond to user inquires and offer support to users. To send you marketing and promotional communications. To deliver targeted advertising to you and for other business purposes.

Will Your Information Be Shared With Anyone?

We may process or share your data we hold on the following: We may process your data when it is reasonably necessary to achieve our legitimate business interests. We may disclose your information where we are legally required to do so in order to comply with applicable law, government requests, a judicial proceeding, court order, or legal process. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspect3ed fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidenced in litigation in which we are involved. We may need to process your data or share your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. We may share your information with our business partners to offer you certain services, products and promotions.

Who Will Your Information Be Shared With?

We only share and disclose your information with the following categories of third parties who include but are not limited to affiliate marketing programs, data analytics services, order fulfillment service providers, retargeting platforms, sales and marketing tools and social networks.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required by law.

How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational measures to safeguard and protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 years old or that you are a parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at customerservice@vanessaskincare.com or by post to:

Vanessa Skin Care
200 Patton Avenue
Unit A
West Babylon, NY 11704

LINKS TO OTHER WEBSITES

Our website or mobile applications may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.

ADDITIONAL RIGHTS AND DISCLOSURES FOR CALIFORNIA RESIDENTS

Disclosures of Personal Information

We may disclose or may have disclosed your personal information to certain categories of third parties, as described below.

Category	Disclosed to Third Parties
Contact information and personal identifiers	We may disclose or may have disclosed this information to: • our corporate brands and affiliates • service providers • third-party salons and spas • fraud detection providers • law enforcement authorities or other government officials where required  or permitted by law
Device Identifiers	We may disclose or may have disclosed this information to: • our corporate brands and affiliates • service providers • fraud detection providers • law enforcement authorities or other government officials where required  or permitted by law
Demographic information	We may disclose or may have disclosed this information to: • our corporate brands and affiliates • service providers • law enforcement authorities or other government officials where required or permitted by law
Physical characteristics	We may disclose or may have disclosed this information to: • our corporate brands and affiliates • service providers • law enforcement authorities or other government officials where required or permitted by law
Commercial information	We may disclose or may have disclosed this information to: • our corporate brands and affiliates • service providers • third-party salons and spas • fraud detection providers • law enforcement authorities or other government officials where required or permitted by law
Payment information	We may disclose or may have disclosed this information to: • our corporate brands and affiliates • service providers • fraud detection providers • law enforcement authorities or other government officials where required or permitted by law
Identity verification information	We may disclose or may have disclosed this information to: • our corporate brands and affiliates • service providers • fraud detection providers • law enforcement authorities or other government officials where required or permitted by law
Online or network activity information	We may disclose or may have disclosed this information to: • our corporate brands and affiliates • service providers • fraud detection providers • law enforcement authorities or other government officials where required or permitted by law
Geolocation information	We may disclose or may have disclosed this information to: • our corporate brands and affiliates. • service providers • fraud detection providers • law enforcement authorities or other government officials where required or permitted by law
Audio and visual information	We may disclose or may have disclosed this information to: • our corporate brands and affiliates. • service providers • law enforcement authorities or other government officials where required or permitted by law
Professional or employment related information	We may disclose or may have disclosed this information to: • our corporate brands and affiliates. • service providers • law enforcement authorities or other government officials where required or permitted by law
Health and medical information	We may disclose or may have disclosed this information to: • our corporate brands and affiliates. • service providers • law enforcement authorities or other government officials where required or permitted by law
User Content	We may disclose or may have disclosed this information to: • our corporate brands and affiliates. • service providers • law enforcement authorities or other government officials where required or permitted by law
Inferences	We may disclose or may have disclosed this information to: • our corporate brands and affiliates • service providers • law enforcement authorities or other government officials where required or permitted by law

These disclosures take place for the following business or commercial purposes:
• To audit our interactions with you to ensure compliance with applicable law and to measure the effectiveness of our products, services, and advertisements;
• To detect, prevent, and prosecute harmful, fraudulent, or illegal activity;
• To identify and repair bugs on our website or mobile applications;
• To provide services, such as customer service, order fulfillment, and payment processing, which we either conduct or engage service providers to conduct on our behalf;
• For research and development;
• To further our business goals, including to advertise our products and services; and
• For quality assurance.

Sale of Personal Information

We may “sell” or may have “sold” the following categories of personal information for valuable consideration to the third parties listed below:

 The following categories of personal information for valuable consideration to the third parties listed below:

Category	Sold to Third Parties
• Device identifiers • Online or network activity information • Commercial information • Inferences	We may sell or may have sold this information to: • advertising companies

We do not have actual knowledge that we sell the personal information of minors under 16 years of age.

Financial Incentive

We may offer you various financial incentives such as discounts and special offers when you provide us with contact information and identifiers such as your name and email address.  When you sign-up for our loyalty program, email list or other discounts and special offers, you opt-in to a financial incentive.  You may withdraw from a financial incentive at any time by opting out from our emails or closing your loyalty member account. Generally, we do not assign monetary or other value to personal information, however, California law requires that we assign such value in the context of financial incentives.  In such context, the value of the personal information is related to the estimated cost of providing the relevant financial incentive(s) for which the information was collected.

Your California Privacy Rights

You have the right to request, twice in a 12 month period, that we disclose to you the personal information we have collected, used, disclosed, and sold about you during the past 12 months. In addition, you have the right to request that we delete the personal information we have collected from you (subject to certain exceptions).You can exercise your rights by submitting a request through our Privacy Request Portal or by contacting us at customerservice@vanessaskincare.com.

 Before processing your request, we will take reasonable steps to verify your identity, which will include verifying that the email address from which you submit the request matches the email address we maintain on file for you. In order to ensure you are the owner of the email address, you must respond to a confirmation email that we will send to such email address. In some cases, we may ask that you provide additional information in order to verify your identity.

You may also designate an authorized agent to make a request on your behalf. The authorized agent may submit the request to customerservice@vanessaskincare.com. and will be required to provide proof that they have been authorized to act on your behalf. If the authorized agent does not provide such proof, you will be required to confirm your identity and the authenticity of the request.

You can also opt-out of the sale of your personal information by emailing at customerservice@vanessaskincare.com.

We will not discriminate against you on account of your exercise of your California privacy rights.